Know Your Customer Policy at Jitabet
This online casino is operated by Altervance Ltd., which has the official registration number 000031825 and a license from the Government of the Autonomous Island of Anjouan, Union of Comoros №ALSI-142311014. Accordingly, the company has several legal obligations, including combating money laundering. In order to effectively detect violations, block criminals, and maintain a safe environment on the website, Jitabet Bangladesh has developed a Know Your Customer policy.
As part of this policy, the company can conduct various checks on players. When conducting any of the procedures, gamers are required to provide all the necessary documents. The company can stop serving the gambler until they comply with all the requirements of the policy.
Verification guide
All players who deposit more than 630,000 Bangladeshi Taka or make their first withdrawal must go through the Know Your Customer process. As part of this process, they must provide the following documents:
- Government-issued ID;
- Bank statement or paid utility bill;
- Selfie with ID.
Identity verification
In order to successfully pass this verification stage, the document must contain the following:
- Signature;
- Age over 18 years;
- The document is not expired;
- All data matches what was specified during registration.
Proof of residence
In order for an online casino to verify that a gamer is a resident of a non-prohibited territory, they must provide a bank statement or a paid utility bill. This document must contain the following:
- The full name in the document matches what was indicated during registration;
- The address matches what the player indicated when creating the account;
- The bank statement or paid utility bill must not be older than 3 months.
Selfie with ID
In order to successfully pass the third stage of verification, the player must fulfill the following conditions:
- The gambler must take a photo with the document that they indicated in the first stage of verification;
- The face in the selfie must match the one in the photo in the document.
Notes
After the gambler sends all the necessary documents, support managers will review them. If there are any problems with verification, then the player will receive a notification with all the explanations.
Only after the company approves all the documents, the gamer will be able to complete the transaction.